The Consumer Advisory Panel helps ElectraNet gain insights into the needs of the community and customers.

The Consumer Advisory Panel was established as part of our commitment to customer engagement, and provides us with customer input to improve the value of electricity transmission services we provide. It helps us to understand customer needs, issues and service requirements.

The Panel brings together different organisations that represent electricity consumers and customers, and they typically meet face-to-face on a quarterly basis. It is a dedicated vehicle for our ongoing engagement and collaboration with community stakeholders.


We thank all our Consumer Advisory Panel members for their continued input, including:

  • Andrew McKenna, Business SA
  • Graham Pratt, Consumers Association of South Australia
  • Mark Henley, Uniting Communities
  • Rob Kerin, Primary Producers SA
  • Vivienne Smith, Council of the Ageing SA (COTA)
  • Tim Kelly, Conservation Council of South Australia
  • Sandy Canale, Energy and Water Ombudsman SA
  • Jo De Silva, South Australian Council of Social Service (SACOSS)
  • Taryn Sexton, Local Government Professionals Australia SA
  • currently vacant, SA Chamber of Mines and Energy (SACOME)
  • David Headberry, Energy Consumers Coalition of SA (ECCSA)
  • Peter Dobney, Energy Users Association of Australia

The Panel is independently facilitated by Ann Shaw-Rungie of Ann Shaw Rungie Consulting.

Consumer Advisory Panel


Consumer Advisory Panel Meetings

View the resources presented at each Consumer Advisory Panel meeting in the sections below.

For more meeting notes, outcomes, and factsheets related to our Consumer Advisory Panel, please visit our resource centre.

  • Notes for CAP Meeting 6

If you would like to discuss our customer initiatives, please contact us on 1800 243 853 or send us a message.